Frequently asked questions
Common questions about Vivera Labs products, storage, laboratory preparation, shipping and ordering.
Who can purchase from Vivera Labs?
Our products are strictly for purchase by qualified researchers, laboratory professionals, and scientists aged 18 and over. By completing a purchase, you confirm that you are using the products for legitimate laboratory research purposes only.
Are your products legal in the UK?
Our products are sold as research chemicals for laboratory use only, not for human consumption. We operate under strict compliance guidelines. It is the buyer's responsibility to ensure compliance with all applicable local laws.
How do you test for purity?
Each product page shows the compound's listed specification. Original batch documentation will be published against the matching product and batch identifier when it is available; a listed specification should not be treated as a published batch result.
How should I store my order when it arrives?
Lyophilized (freeze-dried) powder peptides should be stored at −20°C in a dedicated research freezer. Keep vials sealed, away from light, and protected from moisture.
How is my order dispatched?
All orders are dispatched via Royal Mail Special Delivery — next-day, fully tracked, and signed for. Outer packaging is plain and unbranded for security, with no product details shown externally.
What payment methods do you accept?
Payment is currently accepted by bank transfer. The order confirmation page provides the payment reference and bank details needed to complete the transfer.
For in-vitro laboratory research use only. Not for human or veterinary use, consumption, or therapeutic application. No medical claims are made.